About Us
Who We Are?
Voom Ride is no newcomer in the journey of urban mobility. For over a decade, we’ve been committed to revolutionizing the ride-hailing industry with our consistent service.
We believe in personalizing your experience, and that’s why we’ve brought multiple choices for you to book your ride.
Whether you prefer booking online, or via our easy-to-use customer app, we’ve got you covered. Not a tech-savvy individual? Worry not.
You can book your ride through our online booking. Or better still, call us and talk to our friendly call handler. We’re always ready to assist you.
Electric Fleet
Book with Voom and make a positive impact on air quality in London! Our eco-friendly rides are designed to give you the best guilt-free travelling experience. Every time you choose us over conventional cars, we are helping to create a better and brighter future for our planet.
Company Values
Our organization centers around core principles that shape who we are and how we operate.
Customer for life
Our aim is to provide the best possible experience for our customers in every way.
Family values
For numerous years, we have placed our employees and our customers before anything else, making sure they always come first in all of our actions.
Environmentally friendly
Leading the way in sustainability
Community
Voom is an active participant in our community - take part in services, create job opportunities and donate to charitable causes.
Driver Standards
Voom Ride has a dedicated team of over 450 drivers who are all experienced and specially trained to give our customers the best service.
- CRB checked to an Enhanced Level.
- Medical checked.
- Health and Safety training.
- Collective benefits.
- Local authority licensed.
Call Centre
Our Contact Centre is modern and staffed by more than 100 competent, NVQ-certified customer service agents. Our cutting-edge technologies ensure we handle calls promptly and provide the best customer experience.
Plus, our knowledgeable employees have detailed local area expertise to help with all your travel needs.
- Operational 24 hours a day and 365 days a year
- Over 25 agents at any one time
- 90% of calls answered within 8 seconds.
